From restaurants to bookstores, grocery shops, and malls, POS software is essential in the retail industry. Statistics show that the POS market value reached $25 billion in 2022 and is expected to exceed $80 billion by 2030.
Furthermore, the total value of mobile POS transactions is estimated to be $5.63 trillion in 2023. Retail SMBs risk losing a large share of revenue by ignoring the best POS solutions. But which software should you buy?
In this post, we’ll compare two leading POS software providers, KORONA POS, and Square, to help you make the right decision.
KORONA POS Overview (Best for no transaction fees)
KORONA POS is a product of software developer COMBASE USA. The POS platform is powerful, flexible, and well-suited to serve the varying needs of diverse businesses. KORONA POS offers retail, eCommerce, ticketing, and QSR solutions across all verticals.
The company also provides compatible hardware to work with its cloud-based software seamlessly. Any business, from startups to enterprises, can use KORONA POS with various customizations and add-ons.
Square POS Overview (Best for businesses on a budget)
Square POS was developed by Block, a US-based company with clients worldwide. The company offers a range of POS software solutions for retail and online stores. It also provides the necessary hardware to run the POS software.
With built-in payment processing, PCI compliance, customizability, and other features, Square POS suits many businesses.
KORONA POS vs. Square POS
KORONA POS and Square POS have certain standard features and offerings. Both are popular platforms used by businesses from different countries. Here, we’ll compare the two.
1.) Retail and eCommerce
KORONA POS is a one-stop solution for sellers. You can manage everything through a single interface, from inventory management to contactless payments, cloud analytics, and data backup. The software also offers loyalty programs, employee management, CRM, email marketing, ID scanning for age verification, EMV, and mobile payments.
Square POS simplifies managing inventory, employees, customers, and sales. It offers streamlined workflows and provides analytics to keep track of performance. The retail and eCommerce POS software is customizable for different niches and business volumes.
2.) Support Services
KORONA POS is known for its excellent customer service. The company offers 24/7 technical support through its in-house team. Personalized product demos help retail businesses thoroughly understand how to use the software.
You can also access resources such as the user manual, eBooks, guides, and KORONA Studio to learn how to use POS solutions and streamline your business operations efficiently.
Square POS offers customer support through live chat and calls. Clients can join the seller community to interact with others and access the library, guides, tutorials, etc. Though the support team is efficient, Square POS doesn’t have a high rating for customer service.
3.) Other Features
KORONA POS is built for multi-store operators. It has a robust inventory management and sales analytics system for detailed metrics for each store or region. The cloud-based solution allows for effortless expansion by adding new hardware to a central database. The ticketing system and quick services restaurant (QSR) platform are perfect for food trucks and cafes.
Square POS can also be used in franchises and is compatible with mobile devices. However, the retail POS costs $60/month per location. Additionally, there is a processing fee per transaction. This fee is based on whether the transaction is made online, offline, through manual entry, or an invoice.
4.) Contact Details
You can email the Korona POS team for any enquiries at firstname.lastname@example.org or call 1 (833) 200-0213 while for Square POS customer support team – 1 (855) 700-6000 and sales team – 1 (800) 470-1673
Who Is KORONA POS and Square Ideal For
KORONA POS is a perfect fit for small, medium, and large enterprise retailers, especially those with multiple locations and a need for more powerful inventory management and product reporting.
On the other hand, Square POS is only suitable for freelancers, small, and medium enterprises. Additionally, Square is a good fit for small restaurants.
Pros and Cons of KORONA POS and Square
The pros of using KORONA POS are multi-location support, 24/7 customer support, no contract requirement, one free month on annual subscriptions, and numerous payment gateway integrations. In contrast, the biggest con of using KORONA POS is that it comes with a steeper learning curve for merchants.
Square POS is an easy-to-use, intuitive system that can accept payments anywhere with industry-leading hardware. However, the customer service could be more varied. And with limited customization options, Square is unsuitable for complex industries.
Another con is that Square users are locked into their processing fees, which can be substantially higher than other providers.
KORONA POS offers simple and transparent price plans with add-on modules. KORONA POS Core is $59/month, and KORONA POS Retail is $69/month. Additional modules include KORONA Food, Plus, Invoicing, Ticketing, Franchise, and Integration. The company offers an unlimited free trial and has a 60-day money-back guarantee. It also charges flat rates with no contracts.
Square POS has three price plans with additional tools to add when desired. The basic plan is free but comes with more expensive processing charges. The Plus plan starts at $29/month, while the Premium plan has custom pricing. Square POS also offers a 30-day free trial.
Though KORONA POS and Square POS compete head to head, KORONA POS wins in terms of customer support and value for the price. The company prides itself on client-centric service and offers 24/7 support to ensure seamless services. Even the average user ratings compiled from various sites show KORONA POS with a 96/100 overall score compared to Square POS’s 92/100 score.
KORONA POS is a beneficial solution for the long term. It is a worthy choice for small, medium, and large businesses. The company currently offers a 30% discount on all its hardware orders. With several awards, KORONA POS offers one of the best POS software solutions on the market.